63% Believe in Pro-Grade. Here's How to Make Sure Your Brand Proves It.

What's happening:

“Pro-grade” has become a familiar label across categories, and for many consumers it still signals a meaningful step up in quality. The term is closely tied to expectations of durability, better performance, and materials that feel built to last. At the same time, not everyone takes the label at face value. Many wonder if “pro-grade” really aligns with what professionals use or if it’s simply a consumer-friendly version borrowing the look of professional tools. As a result, the label still resonates, but it carries an expectation that brands will prove the difference, not just claim it.

What we found:

  • Nearly two-thirds (63%) agree that pro-grade products usually deliver on the quality they promise. 
  • The categories where people believe pro-grade products make the most noticeable differences are tools/home improvement products (49%), automotive tools/accessories (45%), and cameras, microphones, or audio gear (45%). 
  • 46% of respondents believe that products labelled pro-grade are the same or very similar to what professionals actually use, while 43% think it’s only inspired by pro tools but made for everyday consumers.
  • Top factors that would increase confidence in the label include trusted brand reputation (33%), side-by-side comparisons with regular products (32%), and seeing the product used in professional settings (26%).

Why it matters:

The pro-grade label remains a powerful way to signal value, but its strength depends on credibility. Today’s consumers are willing to believe in professional quality, but they want evidence that backs it up. This creates an opportunity for brands to lean into transparency and proof, whether that’s through visible demonstrations, clear side-by-side comparisons, or real-world endorsements. In categories where performance differences are easy to see or measure, showing that advantage can turn belief into trust. Rather than relying on the label alone, the brands that win will be those that prove “pro-grade” reflects real quality, not just a marketing term.

(N=944, MOE= 士3.2%

Data Collected: August 8-10 2025)

Take the Pulse of your Product's Consumers

Our Insights team will partner with you to design a study to help you better understand your consumers and their problems, and how your brand can win at retail. 

 

Let's Talk